ChatGPT Health fails to escalate half of medical emergencies, research finds

25 February 2026

Jelena Stanojkovic/Getty Images

By Daniel Pye

ChatGPT Health fails to direct users to seek medical attention in more than half of emergency cases, research suggests.

The first independent evaluation of OpenAI's tool – which provides health guidance directly to the public – found it showed inconsistent suicide crisis alerts and missed ‘high risk emergencies’ including diabetic ketoacidosis.







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