Is NHS 111 making Emergency Department overcrowding worse?

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By Michael Marshall

As 'corridor care' becomes routine in hospitals across the UK, Doctors.net.uk examines whether the telephone triage service is truly part of the problem, as many emergency medics fear.

In hospitals across the UK, emergency patients are being treated in hallways and other unsafe places. This “corridor care” crisis is harming both patients and healthcare professionals: the Royal College of Nursing quoted one nurse saying that corridor care amounted to “a type of torture” for patients, while emergency medics have been left distraught as they scrabble to cope with unprecedented levels of demand.