NHS 111 staff exodus: Half of workforce quit in last three years amid 'immense pressure'

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By Alan Jones, PA

Staff handling calls on the NHS 111 medical service are leaving in large numbers because of heavy workloads, staff shortages and abuse from callers, a union is warning.

Unison said figures provided by six ambulance services in England and Wales show almost half of staff left their jobs in the three years to April 2024.